How PMs Say No to Feature Requests

Luis Jurado

𝗨𝗻𝗹𝗲𝗮𝘀𝗵 𝗽𝗿𝗼𝗰𝗲𝘀𝘀 𝗵𝗲𝗹𝗹

👉Do you want to write a user story for it?
👉Why don’t you add it as an agenda item to the next QPS meeting? I’m sorry your topic got bumped. We can always discuss it next quarter.
👉If you could get the engineering resources, I’ll gladly PM it for you.

𝗣𝗿𝗲𝘁𝗲𝗻𝗱 𝘁𝗼 𝗲𝗺𝗯𝗿𝗮𝗰𝗲 𝘀𝗰𝗶𝗲𝗻𝗰𝗲

👉What does the data say? No data? No feature for you.

𝗕𝗮𝗻𝗶𝘀𝗵 𝗶𝗻𝘁𝗼 𝘁𝗵𝗲 𝗯𝗹𝗮𝗰𝗸𝗵𝗼𝗹𝗲

👉Sure, I’ll add it to the product roadmap.
👉Ok, I’ll create a JIRA ticket.

𝗨𝘀𝗲 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 𝗮 𝘀𝗵𝗶𝗲𝗹𝗱

👉Did you talk to any customers?
👉Let’s discuss it at the annual customer advisory board meeting.

𝗜𝗻𝘃𝗼𝗸𝗲 𝗮𝘂𝘁𝗵𝗼𝗿𝗶𝘁𝘆

👉Let me ask the CEO.
👉I need to consult with engineering.

𝗕𝗹𝗮𝗺𝗲 𝗶𝘁 𝗼𝗻 𝗲𝗻𝗴𝗶𝗻𝗲𝗲𝗿𝗶𝗻𝗴

👉I asked to engineer, and they said it wasn’t doable.
👉I asked to engineer. They want to do it, but they’re backlogged.
👉The next handful of sprints are earmarked for tech debt.
👉Next year is the soonest we’re doing new feature work.
👉We could build it, but privacy and compliance would block the launch.

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Luis Jurado

Hello, I'm Luis Jurado. Over the years, I've immersed myself in the dynamic world of Product Management, specializing in the fascinating realms of AI and ML. My journey has equipped me with invaluable insights, which I'm eager to share with you all. From the intricacies of the AI/ML Product Manager interview process to the unspoken truths of the industry, I've explored it all. My writings are a reflection of my experiences, learnings, and my passion for bridging the technological and business worlds. Beyond the written word, I'm deeply involved in crafting products that resonate and make an impact. Join me as we navigate the ever-evolving landscape of Product Management together.

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