• Luis Jurado

  • Product Manager



How PMs Say No to Feature Requests

๐—จ๐—ป๐—น๐—ฒ๐—ฎ๐˜€๐—ต ๐—ฝ๐—ฟ๐—ผ๐—ฐ๐—ฒ๐˜€๐˜€ ๐—ต๐—ฒ๐—น๐—น

๐Ÿ‘‰Do you want to write a user story for it?
๐Ÿ‘‰Why donโ€™t you add it as an agenda item to the next QPS meeting? Iโ€™m sorry your topic got bumped. We can always discuss it next quarter.
๐Ÿ‘‰If you could get the engineering resources, Iโ€™ll gladly PM it for you.

๐—ฃ๐—ฟ๐—ฒ๐˜๐—ฒ๐—ป๐—ฑ ๐˜๐—ผ ๐—ฒ๐—บ๐—ฏ๐—ฟ๐—ฎ๐—ฐ๐—ฒ ๐˜€๐—ฐ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ

๐Ÿ‘‰What does the data say? No data? No feature for you.

๐—•๐—ฎ๐—ป๐—ถ๐˜€๐—ต ๐—ถ๐—ป๐˜๐—ผ ๐˜๐—ต๐—ฒ ๐—ฏ๐—น๐—ฎ๐—ฐ๐—ธ๐—ต๐—ผ๐—น๐—ฒ

๐Ÿ‘‰Sure, Iโ€™ll add it to the product roadmap.
๐Ÿ‘‰Ok, Iโ€™ll create a JIRA ticket.

๐—จ๐˜€๐—ฒ ๐—ฐ๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ๐˜€ ๐—ฎ ๐˜€๐—ต๐—ถ๐—ฒ๐—น๐—ฑ

๐Ÿ‘‰Did you talk to any customers?
๐Ÿ‘‰Letโ€™s discuss it at the annual customer advisory board meeting.

๐—œ๐—ป๐˜ƒ๐—ผ๐—ธ๐—ฒ ๐—ฎ๐˜‚๐˜๐—ต๐—ผ๐—ฟ๐—ถ๐˜๐˜†

๐Ÿ‘‰Let me ask the CEO.
๐Ÿ‘‰I need to consult with engineering.

๐—•๐—น๐—ฎ๐—บ๐—ฒ ๐—ถ๐˜ ๐—ผ๐—ป ๐—ฒ๐—ป๐—ด๐—ถ๐—ป๐—ฒ๐—ฒ๐—ฟ๐—ถ๐—ป๐—ด

๐Ÿ‘‰I asked to engineer, and they said it wasnโ€™t doable.
๐Ÿ‘‰I asked to engineer. They want to do it, but theyโ€™re backlogged.
๐Ÿ‘‰The next handful of sprints are earmarked for tech debt.
๐Ÿ‘‰Next year is the soonest weโ€™re doing new feature work.
๐Ÿ‘‰We could build it, but privacy and compliance would block the launch.

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