How PMs Say No to Feature Requests

๐—จ๐—ป๐—น๐—ฒ๐—ฎ๐˜€๐—ต ๐—ฝ๐—ฟ๐—ผ๐—ฐ๐—ฒ๐˜€๐˜€ ๐—ต๐—ฒ๐—น๐—น


๐Ÿ‘‰Do you want to write a user story for it?
๐Ÿ‘‰Why don’t you add it as an agenda item to the next QPS meeting? I’m sorry your topic got bumped. We can always discuss it next quarter.
๐Ÿ‘‰If you could get the engineering resources, I’ll gladly PM it for you.

๐—ฃ๐—ฟ๐—ฒ๐˜๐—ฒ๐—ป๐—ฑ ๐˜๐—ผ ๐—ฒ๐—บ๐—ฏ๐—ฟ๐—ฎ๐—ฐ๐—ฒ ๐˜€๐—ฐ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ


๐Ÿ‘‰What does the data say? No data? No feature for you.

๐—•๐—ฎ๐—ป๐—ถ๐˜€๐—ต ๐—ถ๐—ป๐˜๐—ผ ๐˜๐—ต๐—ฒ ๐—ฏ๐—น๐—ฎ๐—ฐ๐—ธ๐—ต๐—ผ๐—น๐—ฒ


๐Ÿ‘‰Sure, I’ll add it to the product roadmap.
๐Ÿ‘‰Ok, I’ll create a JIRA ticket.

๐—จ๐˜€๐—ฒ ๐—ฐ๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ๐˜€ ๐—ฎ ๐˜€๐—ต๐—ถ๐—ฒ๐—น๐—ฑ


๐Ÿ‘‰Did you talk to any customers?
๐Ÿ‘‰Let’s discuss it at the annual customer advisory board meeting.

๐—œ๐—ป๐˜ƒ๐—ผ๐—ธ๐—ฒ ๐—ฎ๐˜‚๐˜๐—ต๐—ผ๐—ฟ๐—ถ๐˜๐˜†


๐Ÿ‘‰Let me ask the CEO.
๐Ÿ‘‰I need to consult with engineering.

๐—•๐—น๐—ฎ๐—บ๐—ฒ ๐—ถ๐˜ ๐—ผ๐—ป ๐—ฒ๐—ป๐—ด๐—ถ๐—ป๐—ฒ๐—ฒ๐—ฟ๐—ถ๐—ป๐—ด


๐Ÿ‘‰I asked to engineer, and they said it wasn’t doable.
๐Ÿ‘‰I asked to engineer. They want to do it, but they’re backlogged.
๐Ÿ‘‰The next handful of sprints are earmarked for tech debt.
๐Ÿ‘‰Next year is the soonest we’re doing new feature work.
๐Ÿ‘‰We could build it, but privacy and compliance would block the launch.

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